2011’s first two Tickit On Demand customers.
Christian Super, a not-for-profit industry super fund that has over 18000 members and manages over $450m in superannuation savings.
WCIG (Westgate Community Initiatives Group Inc.), an employment services provider serving the needs of Melbourne’s western region.
If you would like more information on Tickit On Demand, please contact us on (02) 8831 6395 or email info@tickitsystems.com.au
St Laurence Community Services Inc has been using Tickit On Demand over the last year for Risk, Compliance, Incident & Breach Management.
St Laurence operates from over 24 sites throughout the Barwon and Grampians regions of Victoria, with over 540 staff and 250 active volunteers.
St Laurence’s services include:
Sharen Waugh, Risk & Compliance Manager at St Laurence says
“Tickit On Demand has allowed us to centralize our risk, compliance, and incident reporting across our diverse operational divisions. The system is continually providing benefits with its easy to use interface for staff and the ability to generate reports and filter relevant information throughout the organization”
If you would like more information on Tickit On Demand, Risk, Compliance & Incident Management Software, please contact us on (02) 8831 6395 or by email info@tickitsystems.com.au
CONGRATULATIONS! BHP Billiton Illawarra Coal on being a finalist in the NSW Minerals Council Excellence Awards for Environment and Community. Illawarra Coal received recognition for their innovative Health Safety Environment and Community Legal Compliance Register (HSEC Register). The register is a result of collaboration between Tickit Systems, Environment Essentials and Illawarra Coal.
Illawarra Coal operates 3 underground coal operations, 2 coal processing facilities, Logistics and the Port Kembla Coal Terminal. Ray Aitken of Illawarra Coal in his presentation to the NSW Minerals Council said that legislation, approvals, consent conditions and licenses meant multiple obligations and complexity.
Tickit On Demand our risk and compliance software provides the engine powering the register. Environment Essentials a leading provider of legislative content related to environment and safety provided the content for the solution. The Tickit On Demand Software enables Illawarra Coal to present each manager with ‘plain english’ obligations that they are responsible for and enables the managers to provide assurance of a regular frequency that these obligations are being met. Obligations can be linked to legislative summaries or policy procedure, providing managers will complete information on their and the organisation’s responsibilities.
The HSEC Legal compliance register simplified obligations for people at Illawarra Coal to manage. Mr Aitken listed some of the features of the HSEC register in his presentation, these included:
If you would like more information on Tickit On Demand and the solution we provided Illawarra Coal, please contact Tarun Philip on (02) 9467 8822 or email info@tickitsystems.com.au
Ray Aitken’s presentation to NSW Minerals Council
Navitas is a Perth based global education services provider. The company employs over 3000 staff and has operations in 8 countries. Over 45000 students from 87 countries enroll in Navitas colleges each year. In 2009 Navitas chose Tickit On Demand as their Risk and Compliance software.
In a recent email, John Kitching, Navitas Group Internal Audit and Risk Manager, detailed Navitas’ experience with Tickit On Demand thus far:
‘The Audit Committee’ John wrote, ‘has stated on two occasions that Navitas risk management capability has raised a level or two and Tickit On Demand has played an enabling role in this.’
On Tickit On Demand’s usability and acceptance across Navitas, John said ‘It is easy to use and very intuitive. We have nearly 70 users and I have not had any complaints at all. The heat maps are a very effective method of presenting an assessment of the control environment. Take-up has been very good: I have been pleasantly surprised at how many colleagues want to use it.’
John also commented on Tickit On Demand’s strengths, he said ‘The reporting functionality is really good. I can produce “heat maps” of Business Units, or Divisions, or the Group; or by risk category. This really helps when preparing our audit plan: we can identify the key types of risk; and the riskier Business Units. I also produce meaningful reports for the Audit Committee, whether the reports are on audits, or outstanding matters, or for planning purposes. ‘
On Tickit Systems support, John added ‘Level of support has been really good. Tickit Systems have always been very helpful, phone calls or emails are returned very promptly. They are also willing to listen to ideas to enhance the system functionality and ease of use (which actually is pretty good).’
To conclude he added ‘In summary: highly recommended. Easy to use; good reporting; the Audit Committee likes it!’
If you would like to know more about Tickit On Demand please contact us on (02) 8831 6395 or by email info@tickitsystems.com.au
For a long time coming there has been a need for an easy to use incident and breach management software. A software that is easy to use but at the same time flexible enough to accommodate a wide range of needs.
Tickit Systems have recently launched an incident and breach management module, a part of our Tickit On Demand Software as a Service (SaaS). The new module fits with our philosophy of building applications that are easy to use and are designed to meet our your key requirements. The module handles a range of events including incident reporting, financial services breach reporting; one of our customers even uses it for contractor induction management.
The incident and breach management functionality in Tickit is used by organisations such as AGEST Super, Industry Fund Services, QBE LMI, Territory Insurance Office, St Laurence Communities, GP Access and many others. It provides a range of benefits including:
If you would like to know more about Tickit On Demand, please call us on (02) 88316395 or email info@tickitsystems.com.au
We are proud of this endorsement we received in December from Clay McKinnon, the National Insurance & Risk Manager of the Australian Football League and thought we would share it with you. Here is an extract of the letter Clay sent us.
” We have developed a comprehensive Risk Management Framework process for identifying, evaluating and addressing the risks of our business using the Tickit Software. I have been suitably impressed with the affordability of the product and the service that is provided for implementation, training, and support.
Tickit Systems are now a valued service provider of the AFL and we would not hesitate in recommending their Risk Management software solution to any Company that is seeking to manage the risks of their business in a more formal, structured and professional manner.”
Tickit On Demand is intuitive, easy to use risk and compliance software from Tickit Systems. If you would like more information, please call us on (02) 8831 6395 or email info@tickitsystems.com.au